The Network section is very important in Floriday. This is the section where you can see which buyers you have a connection with. From the network you can use connection requests to make connections with buyers you want to do business with. You can also manage your trade settings in the network.
Buyers can establish connections with various growers. Once a connection is made, they are automatically added to your network. If the buyer has not yet been assigned to one of your price groups, you will receive a notification on your dashboard prompting you to place them into one. If you are a flower grower and use a general price group, buyers will already be able to see your supply. However, once they are also part of your network, they will additionally see your timeline posts and be able to access your shop directly.
If you do not wish to include a buyer in a price group or in your network, you can simply ignore the request to add them to a price group, or remove the buyer from your network.
In addition, you can also manage your trading settings within the network. Want to know more about trading settings?
The following sections are explained on this page:
Buyers in your network
Below we explain step by step how the network works in Floriday and how to make connections with buyers.
Go to the Floriday platform and from the menu, go to Network > Network > Customers in your network to see which buyers are in your network. Here you'll see a list of buyers who are in your network, including the number of items selected and what settlement options they have. You can also use the search bar to search among your connections.
Creating or editing a tag for customers
It is possible to create a Tag (label) for a specific group of customers in Floriday in this screen. By selecting customers and saving them as a tag, you can easily add them as a group when you select customers. You can use these tags when creating an offer, purchase tip or price group, for example.
Clicking on a customer will give you more information about the customer. First, you will see general information about the company and any timeline updates. Next, you can see contacts, trade settings, delivery locations and selected trade items.
In the selected range, you can see which items this customer has selected. A buyer can also specify that you may select items for him. When the customer has set up that you may do this, the Add Items button lights up.
Do you want to inform the customer on how they can give permission to select items? Under the trade setting Suppliers manage selected assortment, they can manage this by grower.
Please note!
If the Add items button is active and red, it means the buyer allows items to be added. If the button is grey, the buyer does not allow this.
Add customers to your network
By going to Network > Network > All customers you will see a list of all customers/buyers that can be found on Floriday.
At the top of the page, you will see suggestions of interesting trading partners for your business. Buyers have the option to go through a series of steps in which they specify their delivery location, segments and trade options. If this matches your profile on Floriday, a buyer will appear among these suggestions. You can send these suggestions a connection request. You do this by opening the customer and clicking on the button Connection request.
You can only send a connection request to the buyers who appear in your suggestions. If you would like to connect with a specific buyer who is not on this list, send them a message and ask them to initiate a connection with you.
When a buyer accepts the connection, you have a connection and when you work with this, you can immediately place the buyer in a price group.
Remove buyers from your network
If you prefer not to have certain buyers in your network, you can remove the connection. You can do this by clicking the three dots in the list and selecting Remove connection, or by navigating to the specific buyer in your network and hovering your mouse over the Connection button in the top-right corner.
The button will change to Remove connection. Clicking it will sever the connection and remove the buyer from your network.
Next, you need to confirm the deletion once more.
Also remove the buyer from your price group (if the buyer has been assigned to one) and, if applicable, from any customer-specific delivery conditions.
Please note!
If you accidentally disconnect, the connection cannot be re-established until 30 days have passed.
Classifying customers into price groups
When a buyer forms a connection with you, you will receive notification of this in your Dashboard in Floriday in the form of a task.
When you click on the task, you enter the Price groups. Here you will see a message at the top of the screen saying that there are still customers you can assign to a price group.
By clicking on Classify customers, you can add customers directly to an existing price group. This customer can then immediately see your supply and the corresponding prices of the price group.
You can also ignore customers and the connection request they sent. This will remove the notification that customers should be assigned to a price group. You can ignore customers by clicking on the icon below.
The ignored suggestion (customer) can be found under Offer > Direct sales > Price groups. By clicking the Ignored suggestions icon, you can also reset the suggestion and still assign it to a price group.
You can also set to receive an e-mail when you have a new customer in your network. You set this and other notifications in Settings > Notifications.