The 2 most frequently asked questions by buyers are: ‘Do you have any?’ and “Where is it?”. Floriday facilitates to provide insight into where the fulfillment orders is in the process. The Logistics section displays all fulfillment orders including Track & Trace information from the relevant transporter. You can also offer the buyer this insight using your own transport.

The orders you bring to the RFH location and/or buyer using your own transport can also be provided with Track & Trace information by scanning the fulfillment orders. You can do this easily via the Floriday screens using your mobile phone.

On this page you will find a step-by-step explanation:

Once a fulfillment order has been created and completed, the delivery note is ready and can be attached on the load carrier. It can then be scanned. To do this, go to app.floriday.io on your phone and log in. Then use the menu to go to Fulfillment > Fulfillment orders > Transport.

We will first scan a delivery form from a load carrier that will be loaded into the truck.

Go to Fulfillment> Fulfillment orders > Transport. Here, click on the + sign at the bottom right.

You can now scan the letters. You may still need to give your browser permission to use the camera. If a pop-up for this appears, click Allow. You can now scan the barcode on the letter. You can scan several letters directly, which will appear under Scans. When you have scanned the forms, click Load.

You then see the letters you scanned. When this is all correct, click Load one note.

You also have the option to change the loading location. It may happen that the carrier is loaded at a different location than what is written on the letter. Should this be the case, another location can be chosen. This must be a location known under the administration number.

The load carriers you have loaded can be found under Fulfillment> Fulfillment orders > Transport. From this overview, you can also unload the trolleys once you are on location. You can do this in two ways.

You can use the overview under Transport to select the delivery and then choose Unload via the three dots. You can also click on the + sign and scan the barcode of the letter again. Then choose Unload.

You will again see the overview of the delivery notes you want to unload. Here you have the option to change the unloading location. If you want to change this because you are at a distribution floor, for example, you can scan the signs hanging by the docs to select the correct unloading location. Choose Scan location barcode and scan the barcode on the sign. Then choose Unload one letter.

If you often visit the same location, you can also mark it as a favourite using the star. When you do this, it remains in the overview. The next time you unload load carriers, you can choose this location directly.

When the load carriers are unloaded, the overview under Transport is empty again.

If you have a chauffeur who drives your deliveries away and who will make the scans, you can give them access to the Transport section on Floriday. Go to Settings > Colleagues & usage. If this person doesn't have an account on Floriday yet, you can invite them first. You do this via Invite colleague (only a main account can invite colleagues).

Do you want this colleague to only have access to the Transport section? Then you can set this using the permissions. In the permissions, go to the Fulfillment section and make sure that only the option Track & trace scans is on. Then click on Save.

You also have the option of setting the colleague's home page. This way, he is immediately on the Transport page when he logs in. Do this by clicking on the three dots next to the colleague and select Set default landing page.

The statuses of deliveries can be found under Fulfillment > Fulfillment orders > Fulfilled orders. A delivery can have the status that it is pending (box is grey) or that it has been delivered (box is green).

To view the progress, open the order. Here you can see the different scan moments that have taken place during the delivery.