Customers can add sticker orders in various ways in Floriday. They can add stickers by using the Additional services.
In this article we explain how you can find the sticker orders issued by your customers.
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Sticker tasks
The buyer must add the stickers as an Additional service within 5 minutes. This lets you know that the buyer wants the ordered trade items to be labelled.
The buyer can then upload the stickers as a PDF file. In your Additional services, you can specify which stickers you offer and determine the associated costs.
Did the buyer forget to add the stickers as an additional service? If so, the buyer can still request to include them by submitting a correction request. As a grower, you will then receive a request to either approve or reject this addition. You can also add the stickers as an additional service to the order yourself by submitting a correction or cancellation request.
In the Sales order overview, you can see whether a buyer has included a sticker request. This is indicated by the sticker/barcode icon in the Sales order overview:
Please note!
In some cases, buyers provide stickers via their own portal. If you cannot find the labels in Floriday, or are unable to print them through Floriday, please contact the buyer.
In the screen for deliveries to be fulfilled, you can see which stickers are included on the left-hand side; you may also see a notification indicating that the stickers are available outside of Floriday:
You can find sticker orders in Floriday by navigating to Fulfillment > Stickers in the left-hand menu. Here, you will see the outstanding sticker requests submitted by customers as part of their orders. You can filter these by criteria such as customer or warehouse location.
On this page, you can select individual stickers, all stickers for a specific day, or all stickers at once. Once you have made your selection, click Finalize in the bottom-right corner to print the selected stickers.
Fulfilled tasks
When navigating to Fulfilled tasks, you will find the fulfilled sticker tasks.
After printing sticker tasks, these tasks will end up on this page. From here you're able to print the stickers again or set the tasks as unfulfilled. You can also filter customers and warehouse locations here.
Settings
On this page you can choose to print stickers with a leading sticker. Simply click the slider to turn this setting on or off.
Printing sticker in the Pending unfulfilled deliveries
You can also print stickers when processing a delivery.
Go to Fulfillment > Filfillment orders > open tab to view the Pending orders.
Using the quick-action buttons next to each delivery, you can directly open and print the stickers:
You can also print the stickers directly from the delivery itself.
In the top-right corner of the delivery, you can click the three dots to access various options:
Show all batch stickers:
Here, you can print all stickers associated with an order, excluding the customer's name. These are ‘generic stickers,’ allowing the same label to be used throughout the entire supply chain. The barcode provided can be used by customers who integrate via the API.
Show all batch stickers with plant passport:
This batch label also includes plant passport information.
Show all batch stickers with QR code:
Here, you can print the stickers for an order; however, instead of a barcode, these include a QR code for the buyer.
Show all batch stickers for customers:
This is the same type of sticker as the one mentioned above, but it includes the customer's name. Consequently, while it cannot be used throughout the entire supply chain, it will meet the specific requirements of the customer.
Show all batch cards:
This option allows you to view the container (fust) cards.
Show all customer stickers:
This option provides stickers that include a barcode, product specifications, and the buyer's name. They also display the Floriday reference number.
If a customer has uploaded their own stickers to be affixed to the fusts, a Customer stickers section will appear on the left-hand side of the Order fulfillment screen, located above the Distribution options. You can then print the customer stickers from there.
