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New updates on buyer’s timeline

Share important messages with buyers in your network

Laura Nowee avatar
Written by Laura Nowee
Updated over 3 months ago

You can post a new update on the buyer’s timeline via Floriday’s Dashboard. When a buyer logs in to Floriday, he/she will immediately see the timeline on his/her dashboard.

Caution!
In order to share an update your profile must be visible. Go to your account settings to indicate this.

This page explains the following sections:


Post update on timeline

Go to Floriday’s Dashboard and click on the Post new timeline update icon.



In the text field you can enter a message. At the top you can choose from various options to format the text; bold, italic or listed.


Then you can add the following to a update:

  • If it is a product recommendation, you can add an item from your catalog to the post.

  • By clicking on the camera icon, you can add a photo to an update.

  • It is also possible to insert a YouTube video by copying the URL in the text box.


Then you choose who you want to show the timeline message to:

​Share with your network: your timeline message will be shared with the buyers you are connected to

​Share with part of your network: determine which customers will see this message

​Share with all customers: you only have this option once in a certain period of time. In this case, the timeline message will be shown to all buyers.


Once the update is ready for publication, click on Post. The message is shared with all the buyers from your network. You can see the range of the message below the update.

You can post a maximum of 3 text messages and 3 trade item messages per day.


Set up timeline

Buyers can also send updates to their connections. You can see these updates on the timeline on the dashboard. Via Settings > Timeline (selectable via the three dots at the top right behind your name) you can indicate which updates you want to receive by turning on the sliders or turning them off if you want to hide them.

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