Floriday is continually developing enhancements to existing functionalities or new possibilities. The number of options is expanding, and this calls for an explanation. You’ll find the answer to a number of questions in the Floriday Helpcenter. If you still can’t find what you’re looking for, you can always call our support department.
How can I use the Helpcenter?
There’s a question mark "?" at the top of every page in Floriday. Clicking on this will take you to an overview of articles concerning the page in question. This means you can easily work things out if you get stuck.
It’s also possible to enter a search term using the chat functionality. As soon as you’ve done so, you’ll see an overview of all related articles. If you’d prefer to search for the answer in the Helpcenter, you can go to the three dots at the top right in the platform, or directly to the Helpcenter.
Helpcenter sections
The Helpcenter is arranged based on the various sections. With each section, we first have a ‘Getting started with...’ article drawn up to explain the basics of that section and to provide an overview. There are subsequently various set-by-step explanatory pages. The Helpcenter contains the following sections:
Getting started with Floriday – Find out how Floriday works and how best to arrange the settings for you.
Catalog – Manage your articles and corresponding data.
Clock – Create clock deliveries and fill the clock presales.
Direct sales – Sell your products directly to buyers.
Contracts – Arrange long-term agreements in Floriday.
My Shop and purchase tip – Make your shop available to buyers and get buyers onboard using the purchase tip.
Processing orders – Process orders in Floriday.
Working with external warehouses – work with external warehouses to sell products.
Network – Manage your Network and ensure visibility within the sector.
In addition you can look back at workshops or sign up for live webinars, and interesting articles on current topics and questions are posted regularly.