Please note!
This page describes how to modify and cancel clock deliveries made using the old, traditional method. With the new clock delivery forms, this process is far simpler. We therefore recommend switching to the new auction clock delivery forms.
In Floriday, you can still create a clock delivery using the 'traditional version' (the old version). This function is often used in conjunction with software packages. However, the new clock delivery form makes the process much simpler. We therefore recommend switching to the new way of making a delivery form.
Do you still want to know how to correct or delete a scheduled delivery created in the traditional way? Read on to find out how.
Change or cancel a clock delivery
Once you have created a clock delivery in Floriday, you might want to make changes to it later. If the delivery has not yet been sent, you can easily make changes within Floriday. Once it has been sent to the auction, you can cancel the delivery and create a new one to implement a change.
The following steps are explained on this page:
Modifying a clock delivery if it has not yet been sent
You have created a scheduled clock delivery but haven't sent (processed) it yet. You can still modify it within Floriday. Here is how it works:
On the left in the Floriday menu, go to Fulfilment > Delivery Orders.
Under Overview, select the clock delivery you wish to edit (click to open the delivery).
Make the necessary changes. On the bottom right, click Save.
Under Fulfillment orders > Pending, you can then save and send the clock delivery at the desired time.
Cancelling a clock delivery
Once you have created and submitted a clock delivery, you can no longer modify it. To make a change, you can delete the clock delivery and create it again.
Please note!
This is only possible if no clock presale has taken place for the articles and the delivery note has not yet been scanned in. Unsure about this? Please contact the Customer Contact Center.
Removing the delivery works as follows:
On the left in the Floriday menu, go to Fulfilment > Fulfillment orders > Fulfilled orders.
Search for the clock delivery you wish to delete.
Click the 3 dots to the right of the clock delivery and then click Delete.
The delivery has now been cancelled, and you can create a new clock delivery. It will be assigned a new delivery note number.